Terms of Use

1. Purpose of the website

The website has an institutional and commercial purpose. It presents the company, its products, partner brands, services, content, opportunities, service locations, and contact channels.

It also offers contact forms, newsletter signup, and an ombudsman channel, as well as links to WhatsApp, email, telephone, blog, social media, catalogs, maps, and related external pages.

2. Rules of use

• Use the website lawfully, respectfully, and in a manner compatible with its institutional and commercial purpose.
• Do not attempt to access areas, systems, APIs, databases, or resources without authorization.
• Do not submit false, offensive, unlawful, abusive, discriminatory, fraudulent content, or content that violates third-party rights.
• Do not perform reverse engineering, automated scanning, attacks, overload, abusive scraping, or any conduct that may affect website availability.

3. User responsibilities

The user is responsible for the accuracy of the data submitted through contact, newsletter, and ombudsman forms.

When using external links, such as WhatsApp, social media, catalogs, career pages, Google Maps, and the blog, the user interacts with third-party environments subject to those third parties' own terms and policies.

4. Forms and service channels

The website includes a contact form with first name, last name, email, optional phone number, and message; a newsletter form with email; and an ombudsman form with optional name, optional email, and mandatory report.

There are also buttons and links for contact through WhatsApp, telephone, and email, including on product pages for quote requests.

5. Intellectual property

Texts, trademarks, logos, images, videos, layout, components, catalogs, documents, and other materials displayed on the website belong to their respective owners.

Access to the website does not grant a license to copy, reproduce, distribute, modify, commercially exploit, or use such materials without prior written authorization, except where permitted by law.

6. External links

The website contains links to external environments, including blog, social media, YouTube, LinkedIn, Facebook, Instagram, WhatsApp, Google Maps, catalogs, Cloudinary documents, career page, and other related websites.

Nexux Lubrificação e Confiabilidade Ltda does not fully control these external environments and is not responsible for their content, availability, privacy policies, cookies, or third-party practices.

7. Website availability

Nexux Lubrificação e Confiabilidade Ltda may change, suspend, remove, or update website content, features, routes, products, services, forms, and integrations at any time.

Continuous availability, absence of errors, compatibility with all devices, or uninterrupted operation is not guaranteed.

8. Limitation of liability

The information on the website is provided for institutional, commercial, and informational purposes. Before making technical, commercial, or legal decisions, users should confirm the information directly through official channels.

To the extent permitted by law, Nexux Lubrificação e Confiabilidade Ltda is not liable for damages arising from improper use of the website, unavailability, external links, decisions made based on informational content, or failures caused by third parties.

9. Privacy and cookies

The processing of personal data related to website use is described in the Privacy Policy. The use of cookies, local storage, and non-essential scripts is described in the Cookie Policy.

The user may accept, reject, or manage cookies and non-essential scripts through the cookie banner, according to the options made available on the website.

10. Changes to these Terms

These Terms may be updated to reflect changes to the website, features, integrations, applicable laws, or internal practices.

The version in force is the one published on this page, with the update date indicated at the top.

11. Applicable law and jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil.

The courts of Alfredo Chaves/ES, Brazil, are elected as the forum, except where mandatory legal jurisdiction rules apply to the specific case.